Buy Magic Mesh
Deceptive practices, steep overcharging, and processing credit card charge without prior approval
- 10-02-2011
- 5
The website presents you with successive offers to upgrade and order additional products. I accepted a $5.00 upgrade to a sturdier mesh and declined all others. I should have been charged $19.95 for the one mesh panel I ordered plus $5.00 for the upgrade and $7.95 for the P&H, a total of $32.95.instead, before having a chance to review and authorize the order, I received a confirmation page for 2 "deluxe" products @$59.90 and P&H for $31.80, for a total of $91.70! I was unable to cancel it, there is nowhere on the website to do that and no email to write them. Their Customer Service, for which there is a tel. No., is closed on weekends, when I placed my order. I imagine this company's aggressive tactics pay off, as some people don't go through the trouble and time consuming effort of trying to cancel the order due to the additional charges. I will now have to try remember and try to do this over the phone on a weekday.
Company: Buy Magic Mesh
Country: USA
Address: PO Box 3179, Wallingford Connecticut 06494
Phone: 8666490146
Site: buymagicmess.com