Rainsoft
Aka AQUA FINANCE liens, crafty communication, consumer predation

This is the story that needs to be told. For it may affect you as a homeowner. Just a few years ago, I bought my first home in a brand new subdivision. The predation started almost immediately. About two weeks after moving in, "Rainsoft" vans drove up to the house, ringing the doorbell and leaving literature on the doorsteps every other day.

At first, I thought the aggressive tactic was a bit much. But after agreeing to a "free" water test, I decided the home could benefit from a water treatment system (this would prove to be a mistake). The water treatment system was installed in October of that year. A flood ensued shortly thereafter and Rainsoft disconnected the "system" until the source of the flood could be located. As a result, I was credited for one month. Then came the harassing phone calls.

No problem. I resumed payments but was surprised when I got a letter in the mail stating Rainsoft placed a lien on my house (this was in February of the following year-just four months after having the "system" installed). The letter stated Rainsoft needed "to protect their interest". Really? The terms of the agreement were about $140/month on a "system" valued at $8,500. Yet, four months later, they place a lien on my house to protect "their interest'??? WTF.

All the while, they were being paid timely. Evidentally, the laws in California are so f*cked up, there is no standard or protocol to determine the validity of such a claim. Any company or corporation, at any time, can impose a lien (as I have learned). Since this occurred, I am curious to know if there is anyone else who received similar treatment from "Rainsoft"???

Also, the thugs that installed the water system threw cigarette butts all over my yard and when they came back out to temporarily disconnect the system (as referenced earlier), they pulled out a camera and took my picture without my permission. When I approached them for the imposing action, the response was, "This is standard anytime we have to come out. We're emailing this photo to see if the boss wants to do anything". What does a consumer's unauthorized photo have to do with the task at hand? These people are unethical and the law doesn't protect consumers. So I came here.

Company: Rainsoft
Country: USA
State: Wisconsin
City: Wausau
Address: P.O. Box 844
Phone: 18002343663
Site: aquafinance.com

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