Beutler Heating and Air
Beutler heating and air rippoff company

Problems I had with Beutler Heating and Air

1. Beutler installed a unit too small for our home. (I was told the unit only provides air and heat for a

900SF home, not 1300SF. No wonder we are all burning up in here. Now we have to buy additional

Air conditioners.

2. Beutler added 5 pounds of refrigerant for a five year old unit that 'supposedly' had a leak. They

Wanted $800 to check out the leak. I hired a different company. Turned out there was no leak.

Rather, Beutler never put enough refrigerant into the unit to begin with when they installed it.

Also, now they put 2 1/2 pounds too much of refrigerant (which I was being charged for) which

Was just as bad for the motor.

3. Beutler wanted $995 to clean the duct. I refused The other company took pictures and showed me

The ducts were so clean that no cleaning was required.

4. The other company charged me $100 for labor and material for the two run caps. Beutler quoted me

Nearly $500 for the same service.

5. The origianal appointmt I had with Beutler was 3 weeks ago. I drove two hours round trip to the

House, waited for 8 hours, no one showed up, even after I called for a confirmation. I called again,

The lady who answered was rude, she said other people's service was more important, therefore

Too bad that I had to wait. No explanation why they didn't even bother to call to let me know.

She refused to accomodate my schedule and scheduled for another appointment two weeks later.

Company: Beutler Heating and Air
Country: USA
State: California
City: Sacramento
Phone: 9166462222
Site: beutler.com

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