Lawn Doctor of Denver
Unethical sales & billing practices

I used Lawn Doctor of Denver once in April to get rid of ants. They applied a treatment that was guaranteed to last a month but lasted about 3 weeks. When I called to have the treatment repeated within the 30-day guarantee period, they waited till the day before the end of the expiration period to apply a second treatment. The second treatment did no good. Since then I have received sales mailings from the company, which I ignored. Then I started receiving recorded sales calls once a week at my office.

After several weeks of this, I left a VM for Lawn Doctor saying I wanted the calls to stop. The same day, I got a VM on my home phone saying I would start receiving the sales calls at home instead of at my office. The next week I got a sales call on my home voicemail. At that point, I filed a complaint with the BBB saying I wanted no further mailings, voicemails or marketing communications from Lawn Doctor.

The day after I received an email from the BBB saying a copy of my complaint had been sent to Lawn Doctor, I received a letter from a collection agency saying I owe Lawn Doctor $85. I checked my records and found that I had paid $85 for the 2010 ant treatment with my credit card April 22. The collection agency letter appears to be retaliation by Lawn Doctor for my BBB complaint. I have now filed a second complaint with the BBB about Lawn Doctor feeding false information to a collection agency.

Company: Lawn Doctor of Denver
Country: USA
State: Colorado
City: Lakewood
Address: 5815 W. Mississippi
Phone: 18008450580
Site: lawndoctor.com

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