Pella Window
Product failure

Windows didn't endure requirement. Screen flow and sash decay within 12 years. Pella have been approached many times about condensation between your panes while under guarantee (ten years at the moment); and was informed it had been an issue with my heat and humidifier (that was mounted because of dryness internally during winter season)&therefore attempted to regulate for windows additionally, but condensation extended. Later-after guarantee and also the breakthrough of timber pole, I had been informed using a licensed Pella company the condensation was possibly the consequence of bad caulking permitting water loss, hence condensation and also the sash would need to be substitute at my cost. Although under guarantee, I had been never informed to check on the caulking or did Pella Support repetition. It was new construction and every screen in the home was a Pella—would not use again or suggest to anybody—inadequate support division/repetitions.

Company: Pella Window
Country: USA
State: Michigan
City: Troy

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