A C Heating and Air
Frank Folio geothermal heating unreliable no-show deceptive

A/c heating and airconditioning co installed a geothermal heating and cooling system in my new home. They did not show up when they said they would on numerous ocasions and when they did show they would only work 2 - 3 hours and leave.

The owner Frank Folio told me to call when the roof was on the house and he would start the ductwork. He came and started the work and was hit and miss for the next 2 months, on a job he said would only take 3 -4 days. The main trunk lines should have been installed in the 24" floor trusses but because of his delay, the main trunk lines had to be installed on ceiling. This was an additional expense for me because a bulkhead had to be built.

The unit didn't work properly becaust Frank programed the thermostat wrong (mistakes hapen), it took a couple of weeks to get him out to fix it.

I called Frank to come and hook up the HWG portion of the unit (It took weeks to get a hold of him), he said he would be out on Monday. Monday came but Frank didn't. I called him repeatedly over the next 3 weeks and left messages with no reply. I called one morning and left a message using a curse word calling him a name, He returned that call saying "he was done with me and my job" and not to call him agian. Its funny he can't return a call when you talk civil to the man but he sure can when you call him a &$#! #$%.

Company: A C Heating and Air
Country: USA
Address: rt 2 box 237c
Phone: 3048440807
Site: wvgeothermal.com

  <     >