Alside
Completely defective windows, worthless warranty, total sham

Alside window manufactures perhaps the most worthless, defective windows in the US. I used a local franchisee (more about them in another report), to replace all of the windows in my four rental properties. Within a few weeks, problem after problem began occurring. Of the 42 Alside windows that I purchased, fully two-thirds of them have cracks, are foggy, don't close right. While one would expect a problem window now and again, the pure scale of these issues are such that it leads me to believe that Alside's entire manufacturing process is worthless. When problems began occuring I contacted the folks who sold me the windows, they sent me to Alside, said it was their problem. After repeated phone calls and conversations, they essentially told me that it wasn't their problem either and they won't stand behind their product. I truly feel that Alside passes off defective windows to their builders and distributors and that they collude to shield each other from any warranty issues that arise. If you are looking for new windows, run screaming if your contractor even mentions Alside.

Company: Alside
Country: USA
State: Ohio
Site: alside.com

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