Haverty's Furniture
Horrible customer service

I thought I would just add another report concerning the customer service at Haverty's. We have even purchased their much touted Gold In-home Service plan.

When we filed a damage claim with the plan provider, they authorized a replacement for the chair that was damaged. The replacement has some quality issues also.

Diane has been uncaring at best and extremely rude and unco-operative with my wife. She has even implied that maybe our home is not a safe environment whe it comes to furniture. I have no idea what that comment meant.

The salesman (Mary Houston) at the Wolfchase store has been no assistance and has ignored repeated attempts to contact her in regards to a resolution.

Company: Haverty's Furniture
Country: USA
State: Tennessee
City: Memphis
Address: 2825 Wolfcreek Parkway
Phone: 9013804150

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