Firestone
Wrong parts used - Oil Change
- 02-15-2011
- 8
Firestone in Jersey City, NJ not only used a synthetic blend in my VW Jetta but, they shorted me 1 quart of oil. They put in 5quarts when it should have been 6.3 and it should have also been full synthetic as required by the OEM. If I did not check the dipstick and feel the viscosity fo the oil on my fingertips I could have been seriously screwed.
My car is still under warrenty and the manufacturer would not cover any problems associated with using the wrong oil and not enough oil.
Company: Firestone
Country: USA