Berkline Furniture
Produce Junk and hide behind a "Limited" Lifetime Warranty

Construction & Repair

Purchased a Sofa, Love Seat and Recliner through Colony House Furniture - Waited for special order fabric and received furniture end of November - - Looked fantastic, comfortable and with the Wallaway® design worked well for about 3 months.in 3 months one of the seats that recline on one side of the sofa started sinking - then the other side - by May one of the recliner mechanisms on the two piece Love Seat became hard to work. Left messages with Colony House - no response. Furniture kept getting worse. Berkline has a Limited Lifetime Warranty well it certainly is limited. Colony House sent the information to Berkline and their response was warranty is up! The life expectancy of their furniture is less than 1 year. This furniture is absolute junk. It is so cheaply made that no one should ever buy it! How they can produce this and stay in business I can not understand. They hide behind the ONE (1) year warranty. How do they get away with the phrase "Lifetime"? Is the lifetime of furniture one year?

Do not buy Berkline Furniture if you actually want to sit on it It is okay if you just want to look at it. I wasted 4K thinking Berkline was a high quatilty US Company.

I will purchase new furniture - it won't be Berkline and I will not get it from Colony House


Company: Berkline Furniture
Country: USA
State: Tennessee
City: Morristown
Address: One Berkline Drive
Site: berkline.com
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