Rooter Plus
Inspector Drain INC Rooter Plus Overcharges, Ripoff!

My Septic Tank backed up and required service, so I called Rooter Plus. The secretary gave me an initial estimate of $195, and reported that depending what needed to be done, the cost might go up. So I thought that was fair enough.

When the crew arrived onsite, the foreman suggested my situation was very bad, there was 2 feet of crust in the septic tank, and I might need new field lines, but they could bust the crust, and drain the tank and field lines for around 3 thousand dollars. Field lines would cost 6 thousand dollars, and I could hypothetically apply 75 percent of the tank drain service (3 thousand dollars) to field line replacement should that be required. All of this was quite overwhelming, and we needed the drainage problem fixed... Asap.

Later, I reviewed my bill and it dawned on me I had been had. I contacted some other plumbers in the area, who confirmed that at least I was overbilled (by at least a thousand dollars). So, I wish to warn people to get at least two quotes before consenting to service. I plan to publish this also on as many venues as possible. I welcome feedback on this.

The bill breakdown is as follows:

Pump tank $195

Crust Buster (2FT Solids) $225

Service Filter $125

Pump Field Lines $280

Oxidizer to treat field line $1625

Jet Main line $320

B (unlegible) Bio tab $260

Total $3020

Company: Rooter Plus
Country: USA
State: Georgia
City: Cumming
Address: 5834 Bethelview Road
Phone: 7708881931
Site: rooterplus.com

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