Ocwen Loan Servicing
I need help... Took over my loan with no transfer letter now other fees

My loan was taken over in September by Ocwen. I was never given a transfer letter to notify me of this. I have my taxes and insurance escrowed into my monthly payment. Now they tell me I am in the hole by more than $200. When I first contacted them they told me that my interest will not change until 2012. I get a letter saying next month my payment will be going up almost $100. Also that I have to pay $1,200 by next month to accomodate my escrow account. My payment will be going up BUT my escrow payment is going to be lowered.

They are charging me $201 fee for the loan transfer... As many times as my loan has transfered (about 4 times) I have never had to pay any transfer or new loan fee. I do not want to even attempt to call them... The last time I did, I was so mad I hung up after sitting on the AUTOMATED menu for about 40 minutes. I was so mad by the time they FINALLY picked up, I went off and every other word was a nasty one. I hung up and was even madder because I didn't get anything accomplished. What are my options at this point?

Company: Ocwen Loan Servicing
Country: USA
State: Florida
Site: ocwen.com

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