One Way Furniture
Never delivered, no reply, no refund, and price match refused

Stay away from onewayfurniture!!!

Ordered a product on Sept 25. Was given an estimated shipping date of Sept 29. On October 4th they changed the estimated shipping date to Oct. 05. Waited until the 5th then started calling. First they state on their website that: "One Way Furniture has representatives standing by via phone Mon-Fri 9:00-6:00pm EST to assist you [phone removed]", This is a joke as you never get anyone on the phone only a promise to get a call back within 24 hours, even if you are placing an order. Never heard back. Emailed and received no reply.

I started searching online and found the same item in Wal-Mart for about $70 cheaper. Decided to cancel the order so filled in a cancellation form on their website. Next day received a message saying the item was already shipped. Thank I asked for a price match. They refused to price match against Wal-Mart.

Item was never delivered to my house. When I contacted them asking for my money back they are asking for almost $50 in stocking and return charges.

I asked to speak with a person. Has been 10 days I have not heard anything from them. Today is 01/03; I don't even have a partial return.

Company: One Way Furniture
Country: USA
State: New York
City: Melville
ZIP: 11747
Address: 535 Broadhollow Rd Suite A7
Phone: 18007891995
Site: onewayfurniture.com

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