Budget Brothers termite and pest elimination
Sure charged by debit card but NEVER came to my house to perform any service

On Nov 4 I called Budget Brothers for my homes annual inspection of termites the receptionist took my payment of $120.00 over the phone she charged my card and told me she had no openings until Dec 9 between 9a. M and 1p. M I said fine I'll take it. The day of my appointment came it was 20 mins until 1 o'clock and no one had shown up yet. I called the company to see what was going on the receptionist told me there was nothing scheduled for my home to be inspected I then asked her how could this be I've already paid you and scheduled this a month ago. She looked up my info and said she did see where the payment had already been processed so I said if no one can come out today can I just have my money back, she said she'd check and call rite back. She did call back I missed that call but returned it rite away another receptionist answered I explained what happened she transferred me to her supervisor Jeff I didn't say one word when he told me "first of all your not getting your money back so don't ask that again" I was upset I cursed him out he said some stuff back and hung up. I called back the lady answered I said isn't there anyone else to talk to cause this guy is arrogant he doesn't care she said no and there was no talking to her either I called another number that's on their website hoping to speak with anyone else but no guess who answered Jeff did I was clear with him and told him "I don't want to talk to you let me talk with someone else" he hung up on me so I let my husband deal with it. My husband left him a message but Jeff hasn't called back he took our money and never did any service I hope this helps people to not pay Jeff anything he's a bad bad business man.

Company: Budget Brothers termite and pest elimination
Country: USA
State: Arizona
City: Phoenix
Address: 610 E Bell Road
Phone: 6235825505

  <     >