Collection Etc
21 Mallory Lane Saying an item is in stock and reserved and then don't ship it. My bathroom is mess waiting for this border. How if it is in stock and reserved can it then be back ordered and shipping pushed ahead

I placed an order in June. Some things were on back order and that was fine they let you know right away. I still had some time to finish my bathroom before I got company for the summer. I would go in a check order status. On June 23 I saw that the border for the bathroom was in stock and reserved. I emailed and requested it be sent, they replied and said I would receive it in 7-10 days. Ok. I kept checking order status, in stock and reserved, not shipped. I emailed again they said they were sorry and would release it right away I should receive it in 7-10 days. I kept checking, in stock and reserved, not shipped. I kept emailing saying I needed the border to kind of finish the bathroom, the other things or back order no problem, the border was the problem. Now I get an email saying it will not be shipped until sometime in August. Meanwhile, my company is arriving to a bathroom that is a mess waiting on border. What happened to in stock and reserved, and then twice it was to be shipped immediately?

Company: Collection Etc
Country: USA
State: Illinois
City: Elk Grove
Address: 2521 Busse Rd PO Box 7995
Phone: 16205846000

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