Marvin Windows & Doors
Wouldn't replace leaking [air and dirt infiltration] patio doors. Said they were not designed for this area

We have been having problems with air and dirt infiltration on two patio doors. The local supplier, Warren Window and Supply, has replaced the weather-sripping and an the sliding panels. They still leaked.

The suppliers rep did a water test on the doors and said they leaked, but were within specs. After contacting Marvin Window-Door in Warroad Mn, I was told there was nothing they could do because the doors were not designed for the wind in our area. I asked them why they were being sold here if they were not designed for this area.

I haven't recieved an answer to that question. We have since went after the builder and he has agreeded to purchase to new PELLA doors at my request. I would like to know if anyone else has had a problem with Marvin Windows or Doors and hasn't recieved any help.

Company: Marvin Windows & Doors
Country: USA
State: Minnesota
City: Warroad
Address: PO Box 100

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