CenterPoint Energy
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Construction & Repair

Everything began after I needed to link my gasoline support. It had been on the Friday. I quit a callback amount for Centerpoint to utilize to be able to acquire entry simply 'outside' for connecting the gasoline for that likely. They didnt call the contact. And quit an email on door. Ok so I ignore it. Named the organization plus they were to create somebody on Friday. Ok, i handled it. Actually it had been 38 degrees outside. To ensure that recommended i couldnt remain in my likely for that weekened (but also still paying rent). Anyhow - but come Friday morning -no body has turned up and that I ensured I'd somebody at my condo waiting in 38-degree climate without any heater nothing! I contact Centerpoint plus they stated, 'no it isn't to become connected till wednesday". Heck, no! I'd to demand that client representative explained Mon. She stated okay well I'll need to ask you for. There is no means I told myself. I wound up obtaining the charge waived fortunately and support got switched on that morning. Okay - I suppose they did anything right FOR THE TIME BEING. Therefore understand this I did so a bill-payment to become removed instantly on 2/5. Our statement was due soon after. It had been 2/8 and nothing debited from my banking account. And so I created a manual cost. I subsequently delivered a contact towards the organization telling them to only cost my bill once. Never received reply. On 2/12 they charged my bill twice. I delivered another mail and again no reaction. Their estimate: they'll react within 24 hours. DIDN'T HAPPEN! They're cash -starving and that I have pay to pay for my expenses also! Dont get me started


Company: CenterPoint Energy
Country: USA
State: Texas
City: San Marcos
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