Direct TV
Charged $391 after being quoted a $140 cancellation fee
- 02-05-2010
- 7
I cancelled my direct TV for poor service, I didn't receive a signal about half the time. When I had moved to my new place I they gave me a free upgrade to an HD receiver from my plain DVR one and apparently that renewed a new contract for two years. But... When I called to cancel I was told it would be a 140.00 cancellation fee and last night I was charged 391.00 on my bank account. As we speak I am on the phone with a representative that states "so sorry about the misinformation but you still owe"!!!
I would like to know of anyone that is thinking about hiring an attorney as this is bad all the way around and from what I can see this has happened to more that just me.
Company: Direct TV
Country: USA
State: California
City: Redding