Stamps.com
Stamps.com—Misleading On Line Stamp Service - stamp service

A few years ago I signed up for Stamps.com in order to get postage on-line. I did not read the agreement carefully and never realized that there would be a monthly fee levied whether or not I used the service. Stupid on my part, but frankly that aspect of the service was not clearly noted. (The sign-up process was so difficult and complicate that I never new I had actually successfully completed it!)

For two and a half years I unknowingly paid $15/month for a service I never used. There is NO notice of annual renewal, which would have allowed me to cancel. There was NEVER a communication from the company reminding me that I was paying for a service I never used. I never received a statement of any kind. (The debit hit my account but my husband manages our finances and never thought to question me about the charge.) It came to my attention only when my credit card number changed and Stamps.com could no longer charge the monthly fee. Then the communication was endless and very clear!

Watch out for this misleading service that capitlizes on unknowing consumers.

It is far easier and much less expensive to go to the post office.

Company: Stamps.com
Country: USA

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