TXU Energy
Inadvert slam

I received my electrical bill more than 6 weeks before by having an more than 3,000 cost onto it. After I contact the TXU POWER concerning this statement, they advised me this was a charge for early termination of my agreement together. I tell them that I'd not ended my agreement and had no idea who'd transformed my electric power supplier. I proceeded to discover who'd transformed my supplier, and that I was informed that I really could not get that info since another person had open a brand new bill with my company target in another company name. Due to the privacy work I really could not discover who transformed my supplier or what company was using my handle. I've named numerous occasions and was guaranteed they might fall these costs, since I had been not accountable for them. They actually advised me that I had been a target of an inadvertly throw. I'm continuing to pay for my fixed monthly obligations to avoid getting behind on my electrical bill, however the insufficient assistance from TXU POWER gets really annoying.

Your assistance in assisting me to obtain this solved is likely to be greatly enjoy. Thanks.

James A. And Velma R. Brown

Lancaster Kiest Barber Shop

Company: TXU Energy
Country: USA
State: Texas
City: Dallas

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