Empire Carpet
Shotty Work

Nicely Kingdom mounted rug in 1 space and laminate in my own bathrooms 4 1/2 decades ago. The rug is used slim currently and also the primary bathroom ground dropped in a week ago (1-7-10). This would have never happened if the crew would have spent $5 on anew wax ring for the toilet.insted they reused the old one and my toilet has had a small leak since they did the floor. It rotted the 3/8 and 1/2 plywood and even got into my floor joist and started rotting them also. It completely destroyed the floor behind my toilet. There was never 1 fall of water that came through the ground to point there is a trickle until final week 1-7-10 the laminate started seperating and that is when I found the problem. I called Empire for 4 days until I finally got a call back. The lady said sorry but thats not our problem so they got the regional supervisor call me. I told him what happened and he said he didn't beleive that caused the problem and they only give a 1yr warranty on labor and I should have notified them within the 1 year. If I had known it was leaking within the 1 year I would have named but there is no method to tell. Needless to express thet refused all wrong-doing and stated the issue was mine. I have set the issue but saved every bill and so I might find you in courtroom Kingdom rug and also to believe that which was just likely to set you back about $400 find yourself set you back within the thousands today

Company: Empire Carpet
Country: USA

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