HomeAnnex.com
HomeAnnex.com Worst Company Eve

Stay away from homeannex.com / decor66.com. I purchased a shower faucet. To make a super long story short: (1) the salesperson, Mike (X252), lied about the delivery time, he said three days it still has not arrived over 15 days later (ii) I left Mike three very polite messages inquiring into the status of the order, he has yet to return a phone call (iii) there is no customer service, they put you on hold for 30 minutes before you can even talk to anyone. Once customer service hung up on me after 45 minutes and the other time the person was absolutely useless and kept telling me it will take ten (10) days (iii) don't try to emailing anything to them because my inquiry was rejected as undeliverable on multiple occasions (iv) finally in all frustration, I called the faucet manufacturer who said that homeannex.com is not an authorized dealer (for obvious reasons) and that my order had not even been placed.

The few bucks you may save is not worth the frustration

Company: HomeAnnex.com
Country: USA

  <     >