Todo Es Custom Slipcovers
Customer Service Won't Return Calls
- 11-02-2009
- 9
I bought custom slipcovers from Todo Es online in August plus they were absolutely stunning. The folks in customer support were pleasant and incredibly useful every action of just how.
The slipcovers were custom-attached and delivered in my experience on August 20. There is a minor issue using the match on a few of the products, and so I named customer support and was recommended to come back them for modification. Which was in September. The one who assisted me was really pleasant. She did inform me, nevertheless, the organization was along the way of shifting to a different area which I ought to delay a couple weeks, until middle-Oct, or my cargo could easily get "dropped within the mix."
I boxed the slipcovers for return, just as the client support individual explained to, and waited until March.
It's now November 1. I've been calling and delivering emails towards the organization frequently for 2 months but no body replies or reacts. I keep a note each time. I've delivered numerous emails. All of these obtain a computerized reaction stating:
"thanks for the request.
Your customer support team can be obtained to react to your concerns Mon - Friday, from 9 AM - 5 PM Central period. They'll return to you as rapidly as you can.
Todo es Custom Decoration"
No body does.
I used a lot more than $400 on these slipcovers. The craftsmanship is stunning. I'd no issues whatsoever so far.
I don't wish to have to obtain associated with expensive legal motion simply to get my slipcovers modified as guaranteed.
I'd like Todo Es to (1) phone me and provide me directions on returning the slipcovers for them via Federal Communicate at their expense, (2) alter the slipcovers as guaranteed, and (3) return them in my experience via Federal Express at their expense.
And That I need this to become created important, to not be set at the conclusion of the lengthy line.
Company: Todo Es Custom Slipcovers
Country: USA
State: Texas
City: Houston
Site: todoes.com