Dacor
Dacor products overpriced, unrelaible, & poor cutomer service
- 10-17-2009
- 16
We would never by another Dacor product again.
We've owned a side-by-side Dacor refrigerator that broke down after 18 months. It was still under warranty but Dacor couldn't produce the repair parts for more than a week because according to the Dacor Warranty Department they were "back ordered." As of this writing, we have been without a functioning refrigerator that is under warranty for ten days. When we called Dacor Customer Service to find out why they were slow in shipping the parts, they had no explanation. When we asked them for a written explanation from the President of Dacor, their response was "he [the President] rarely comes in the office."
At the same time, we also purchased a Dacor built-in Coffee maker. It was installed and developed an internal leak within two days which ruined our hard wood floors.
Company: Dacor
Country: USA
State: California
City: Diamond Bar
Address: 1440 Bridge Gate Drive
Phone: 6267991000
Site: dacor.com