RAC Rent -A - Center
RAC - Rent -A - Center Poor customer service and no managment skills
- 09-15-2009
- 4
I had a complate regarding a sofa that I had. Talking over the problems with the store manager he started saying things. Like I was a person who would never be happy and that I was a bad customer. He started on my payments need to stop being a day to two days later. He changed the subject of the couch being fixed to me ignoring calls and messages. When I explained to him no one has called me and if he would like to see my incoming calls he went on to say ya. What you dont know that I know how to fix that too. I was so upset i told him let me just make my payment he rased his voice while the stope had customers to start saying stuff amout my payment history and how i was a bad customer I told him let me just make my payment what do I owe. He then pointed to a coner and said stand over their and shut up. (this is the store manger) when I asked for the corprate customer service number he told me know we refuss to do business with you and you are no longer a customer. Whe are picking up are stuff. I have already invested over $1600.00 and they say their is nothing else I can do. Please stop this dont let this be you. I was insluted and made to look stupid infront of other customers and employes. I am sadden that RCA does not care any no one will help. It has been days and I am still wait for a call back from corprate on the way I was treated..
Company: RAC Rent -A - Center
Country: USA
State: California
City: Anaheim
Address: 2150 E Lincoln ave
Phone: 7147581100