Nordyne
Intertherm - Broan - Miller Limited warranty low quality noisy

Only three years and two months prior to this date, 5 August we needed a new electric furnace. Our old one was burned out. We learned that, according to Ohio law, we were stuck with getting a mobile home furnace instead of a better - quality unit. Last week, the motor in this Nordyne electric "mobile home" furnace started spitting sparks and emitting an ozone smell. Of course we had to turn the integrated air conditioner off and we have not had cool air for over a week. Our furnace man came today, and replaced the motor; that was when we found out the furnace was no longer under warranty after only three years! In fact, there was only a one-year warranty on parts for the furnace.

Nordyne advertises a "commitment to quality" on their website. That isn't what _I_call it! We have been putting up with the obstreperous, noisy operation of this thing for those three years. It whined loudly in operation, and clicked, clacked, banged and clanged on turning on and off. The noise often overwhelmed the TV and we had to turn up the volume in order to hear the audio.

We just had to put out $299 for the repairs (service call, new motor, new capacitor, and new motor mounts), which we can ill afford right now. For the record, the new motor our repairman installed today is MUCH quieter than the original failed motor.

Company: Nordyne
Country: USA
State: Missouri
City: O'Fallon
Address: 8000 Phoenix Parkway

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