Robeson County Water Department
Horrid Service and Management

This is actually the many unprofessional, annoying, and shady power support I've had the discomfort of applying. I'm a person that's really persistent about spending my bills, particularly power bills, promptly but there has been several events in the last year that I've been out-of-city for problems, hence it was not foremost on my brain. There is a particular occasion after I quit my child to housesit and, without worrying to determine if anybody was give provide cost (that was just 2 times overdue), the water was turn off. While my child named RCWD to determine if she might spend in my own stead, they insisted they'd not take check, charge card, or every other such cost through the telephone and he or she could be compelled to generate almost one hour away to pay for by 5 pm (it had been after 3 currently), including a $30 reconnection charge. She questioned if there is in whatever way they might create a one time exclusion, she was informed they'd advise the supervisor when she delivered from her split and he or she works anything out together with her. After almost the time had handed, the supervisor named her back, simply to replicate exactly the same info and really turned very unpleasant within the telephone. Our child named me and advised me of this, and that I named them myself from NYC, where I had been taking care of my ill dad.in the beginning this supervisor had an attitude with me aswell, but ultimately transformed her tale and stated she'd informed my child all-along that she might remit a check when their worker delivered to show the water back on. Everything was a disaster.

I simply returned from out-of-city recently, as well as their common "postcard" they deliver to see you of one's statement was nowhere to become observed, and so I believed nothing of it. Well today when I was preparing for function, I noticed once again their handy dandy worker had come and closed the water of again, therefore normally I named them immediately and questioned what my stability was of course if they might deliver their guy back to obtain a check from me (because they had once before). First, the statement was a $26, and also the same unpleasant worker explained they might not inform him to return and obtain my check simply because they "do not do this." I advised her of yesteryear event, and also the solution turned "Oh, nicely we do not create a routine of this." She rather stressed I'd need to are available in individual to "spend the $30 reconnection charge, " plus my $26... Each one of these individuals worry about is stumbling you up to allow them to gather that additional $30 from you, They're unprofessional and definitely aggravating to cope with!

Company: Robeson County Water Department
Country: USA
State: North Carolina
City: Saint Pauls

  <     >