Just My Shopping
Item damaged, Item returned, no credit or replacement

Construction & Repair

9/23/07: Placed an order for 4 bar stools ($271.98)

10/4/07: Called them to see what was going with order, did receive any. They told me that they didn't have the product and it would take 10-14 days to get the money back to me.

10/5 to 10/6: office was closed

10/7/07: I e-mailed them that I was going to get the Better Business Bureau involved. I got the run around and they didn't want to refund the money. They had my money for 14 days and I didn't have a product.

10/9/07: Rec'd the chairs that they said they didn't have (qty 2) I ordered 4. The chairs were so damaged, the box was torn from the bottom and missing pieces. I called them to tell them that I got them and that they were damaged. Told me to send them back, so I did. They told me they didn't have them, but yet I got some chairs in the mail all bet up. I told them that I want the refund. I sent them bad chairs back to them and then they told me they never rec'd them. I have a tracking RTS number and that they were signed for from the from Just My Shopping. Then I rec'd a e-mail from Ron asking if he should send the rest of the order. I told him no, you said you were going to credit things back. They have not done so.

11/5/07: Contacted the Better Business Bureau in New York. Which didn't get me anywhere. They sent me contact information to call them and the person I was to talk to, no longer worked with them. I left a number of messages, but did not hear anything back.

2/8/08-5/8/08: Placed calls to Ron at Just My Shopping and never rec'd a phone call back from him. Left a number of messages.

4/27/09: I hope this doesn't happend to anyone else. This company is a joke and don't stand up to there return policy. I would be very afraid to order anything again from them.

Tammy
, Michigan
U.S.A.


Company: Just My Shopping
Country: USA
State: New York
City: New York
Address: 2163 3rd Ave
Phone: 8009966324
  <     >  

RELATED COMPLAINTS

J.C. Penney
Two orders of furniture damaged, and delivery delayed

Target.com
Refuses to honor exchange policy Internet

1st Folding Chairs, Larry Hoffman
Larry Hoffman, 1st Folding Chairs ripoff - ordered tables & folding chairs and did not received them after waiting 1 month

GREENCulture, Inc
I tried to return/exchange and they flat out refused. I ordered the wrong item. 32 Rancho Circle

Mercantila.com
Missing pieces - chairs

Norther Comfort Home Furnishings
What you get is not what you orde

Rooms Unlimited
Consumer Report

Nationwide Furniture Warehouse
Ripoff on dinette set

Value America
Rips Off On Line Customers

The Furniture Patch
North carolina furniture cash thieves