Ashley Furniture Homestore
And Ashley HomeStores Promotions Ashley Furniture's "Free Gas" promotion a farce Arcadia

I bought a bed, box spring and mattress in my local Ashley Furniture Homestore because I saw a big sign in their window offering 500.00 in free gas with purchase. I bought the furniture on Sept 13. I asked about the free gas before and during the purchasing process, and I was told I'd get a voucher for free gas. They didn't have any paper work available on that date, but said they'd call me when the papers for the gas promotion were available. I finalized the purchase, and two days later got a call from the salesperson saying I needed to come sign the paper work for the promotion. I went in on Sept. 15, and it wasn't until then that I saw what 500.00 in "free gas" really meant. It was a gas rebate program where you had to pay to "register" then save 100.00 dollars in gas receipts for each month, send them in, and you'd get a 25.00 gas card for that month.in order for you to get the 500.00 dollars in free gas, you had to do this for 20 months! I was mad this wasn't disclosed before the deal was finalized, it felt like a "bait and switch" but I did everything outlined by the paper work, saved the receipts and sent them in with the coupon they sent me. I did this in Oct. Nov. Dec, and January. I have received nothing except a courtesy 25.00 pre-paid Visa card which I only received after I had made numerous phone calls. I did not get one official gas card for my trouble, though I was owed four by then. I have discovered that the Gas rebate co., which goes by several names, is being investigated by the Florida Attorney General's office. There are thousands of us who made purchases because of this promotion and have gotten nothing. The buck stops with Ashley furniture, they need to make this right with every one of the customers who made purchases during this promotion and did not get what was promised.

Company: Ashley Furniture Homestore
Country: USA
State: Wisconsin
Phone: 8006418908
Site: www.ashleyhomestores.com

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