Sears Home Center
Freight Company Demanded Shipping Fee Already Paid at Order

I placed on on-line order with Sears Home Center 04/07/08 and paid in full with my credit card. The invoice included $167.50 for shipping and handling of furniture. The furniture arrived in good condition on 05/28/08.

On 11/29/08 I received a demand for payment letter for shipping the furniture from the freight company. The demand amount is $156.80. The freight company claims that Sears did not pay the shipping invoice.

The freight company claims they have a legal right to demand payment from me. Here is their quote: "You are being billed under the CARMACK Act (cite: 49usc10743) of Title 19 Transportation as Sec 10743. Liability for payment of fees.."

I have called Sears Customer Service. Sears Home Center no longer exists. The representative took down my information and said someone would be in contact with me in 48-72 hours.

I sure hope that Sears really follows through.

Company: Sears Home Center
Country: USA
State: Illinois
City: Carol Stream
Address: 146 Alexandra Way

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