First American Home Buyers Protection Corp. - First American Home Warranty
Four plumber visits, electrician visit and still no hot water
- 08-11-2008
- 20
Never do business with this company!!! 4 plumbers visits and an electrician visit and I still don't have hot water after over a month from the initial claim filing. Now they are saying that the unit was installed improperly outdoors and wasn't maintained, but I checked the tankless heater installation manual online, and everything was done properly.
The service is terrible, it takes months to get resolution on claims, and they'll just lie to you to keep from having to pay for repairs or (god forbid!) replacement. Meanwhile they've paid to have 5 contractors come and look at the problem, file reports, and still haven't fixed the problem. If they sent a competent plumber the first time, perhaps they'd be willing to pay, but now I think they're trying to cut their losses for their own bad management and incompetent contractors! I repeat, never do business with this company!!
Company: First American Home Buyers Protection Corp. - First American Home Warranty
Country: USA
State: California
City: Van Nuys
Address: P.O. Box 10180
Phone: 8004449030