The Roomstore Furniture
Billing Errors Consistently Made

You know how most companies offer 2 months no payments or interest. Well... I have 2 large purchases one living room set and one bedroom set both purchased on the no payments/no interest plans. On the billing statement, it states that they will apply any payments to the plan that has a promotional expiration date that will expire first. However, for the past 4 months (at least) the money I sent was applied to the plan that expires 1/1 in lieu of 1/1.

The trick is that if you don't have the one due 1/1 paid by that date, they will go back and charge 19.15% interest on the total amount back to the date it was purchased. A lot of people do not pay much attention to their credit card statements, therefore, I am sure they are paying interest on things that they don't need to. When talking to the Roomstore, they have corrected my payments each time I have called, however, I have to call each and every month... And I feel they are misrepresenting themselves by stating in writing on their statement that they will apply the payments to the promotion expiration date that will expire first.

Company: The Roomstore Furniture
Country: USA
State: Delaware
City: WILMINGTON
Address: P O BOX 15521
Phone: 8002800748

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