Citifinancial Retail Services
Back billed interest by posting payment past promotional expiration date

I purchased a mattress on a 9 month no payment no interest promotion.instead of waiting until last month of promo to pay off balance I paid monthly payments to lower the final payment when it was due. All 8 of those payments were posted to my account within 3 to 4 days of my mailing the payment. I purposely mailed the final balance 15 days before promotion expired so there was plenty of time for payment to be recieved and posted to my account so I could avoid paying any interest charges per the promotional plan. My promotiomal plan had an expiration date of 4/25 I mailed my payment on 4/10. The statement and customer service person says they did not recieve payment for the entire balance until 4/26 and posted it to my account on 4/27. How is it that 8 payments arrive and are posted to my account within a 3 or 4 day period of my mailing them and one does not? These people are ripping me off to the tune of $126.25 for back billed interest. How many other people are being ripped off by this scam? All payments we mailed to Cloumbus, Ohio from Michigan.

Company: Citifinancial Retail Services
Country: USA
State: Arizona
City: Tempe
Phone: 8006435607
Site: citifinancialretailservices.com

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