The Room Store Glendale Arizona
Over stuffed couch

Construction & Repair

We bought a couch, love seat and chair... The couch is very hard and uncomfortable yet the love seat and chair are not. We went in to complain about it on 5 diffrent occasions and they finally sent a man out that took a picture and said we would hear from the within 4 days (we did not). I finally called them after 2 weeks and they said that there is nothing wrong with it... The man even sat on the couch and stated that it was very uncomfortable... But his report says that there is nothing wrong! What can be done about this? We are stuck with a hard couch... All we want is a replacement!!! We know someone that bought the same set 1 year after us and her couch is comfortable!!


Company: The Room Store Glendale Arizona
Country: USA
State: Arizona
City: Glendale
Address: 16880 N. 59th Ave
Phone: 6029782131
  <     >  

RELATED COMPLAINTS

Room Store Arizona
They will not make good on uncomfortable couch

American freight
Bought a love seat couch and recliner 6 months ago the love seat cushions are just about flat it has been used more than the couch if the love seat is like that then the couch will do the same they t stand behind your product

Boscov's
Ripoff Not accepting warrenty of couch, not even 1 year old

American Freight
Buy a couch, Fall thru

Rooms Unlimited
Waiting 18 Weeks for a Couch!

Ashley Furniture Homestore
"Leather" furniture peeling, flaking and falling off couches!

Richie's Furniture
Took money and sold me broken furniture, then took it back for more old furniture

Raymour & Flanigan
Still waiting

Harlem Furniture
Sold crappy furniture Lombard

Raymour Flanigan
Recliner broke after 3 years