Great Saunas
Great Sauna.com makes me steaming mad! Waterloo Ontario Canada

I ordered a Infrared Sauna from because it has been said to have a wonderful effect on the body. To date the only effect I have had is annoyance and anger.

August I notified Great Saunas that I had installed their sauna but that it had a defective (incorrect) part which prevented me from turning the sauna on. They had sent me a sauna that did not have the correct motherboard. 7 months later, I still do not have the correct part.

I have sent numerous e-mails and sent pictures of the sauna several times to several people. Yet, I am still waiting for a correct part. I have spoken to the owners of the company and I have been sent the same incorrect motherboard several times.

I have been very patient regarding this matter. I do not believe I will have resolution from this company and find the problem exacerbated by the fact that I am located in USA.

This is let others know that Great Saunas.com is NOT the company you want to do business with.

Company: Great Saunas
Country: USA
State: Nationwide
Address: 256 King St. N., PO Box 38051, Waterloo, Ontario, Canada N2J 4T9
Phone: 8005147481

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