Harbor Freight Tools
Bad Contract with FedEx Camarillo

My shipment from Harbor Freight Tools was sent to be via FedEx (which Harbor Freight has a special contract with). The package arrived severely damaged, so I filed a claim with FedEx (I even attached numerous digital photos of the unopened box showing the innards coming out). FedEx responded by denying my claim — it seems that Harbor Freight Tools does NOT allow customers to file claims against FedEx under their shipping contract!

I love the Harbor Freight Tools retail store, but I will never use their Internet service again. Buyer Beware!

Company: Harbor Freight Tools
Country: USA
Site: www.harborfreight.com

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