Polybau Windows, ALLBRAND Windows
Bad measurement, Window frames to large, installed out of square, one so bad cold air comes in, no response to calls

Under agreement with AllBrand Windows dated October 25, Polybau vinyl-frame windows were mounted Nov 19. The task contains eight models linked in a variety of combinations for three windows.

One screen was configured incorrectly. That screen exhibited many issues. The obvious was the most effective of the best hand side bottom sash was about an inch above the left-side.

All windows needed substantial pressure for installation. All windows are out-of block consequently of bending the body at installation. The structures are too big to suit within the previous body.

the person who calculated the windows and transformed the setup of 1 delivered to examine the screen on November 29. It wasn't a reasonable visit.

installing the right screen was planned for December 14, postponed towards the 19th. Exactly the same issues are apparent within the screen.

Another service call was created. The screen was eliminated and also the aged body was assaulted having a two-pound hammer along with a SawsAll within an try to pay for that poor unique dimension. Reinstallation didn't resolve the issues.

I named December 26, to demand modification of the issues. Something Demand was delivered from AllBrands, Sunnyvale (Hasan?).

Without contact from AllBrands on January 11, I named Frederick Thiers, Consideration Manager for aid. He suggested the agreement performance was out-of his fingers and also to contact the Local Director, Ryan, mobile phone 510 719 9259. I left a note.

The Regional Director didn't react. On January 14, I named and was handed a Jan 18,9am to 12am reply time. Something Agent (Ernesto) reached 12:30pm. I highlighted the out-of rectangular problems of the windows. He got images and suggested he'll require help take away the screen.

I've not had a phone from AllBrands with no reaction to my calls. I'll contact again today, January 30 and recommend I've began to record grievances.

Company: Polybau Windows, ALLBRAND Windows
Country: USA
State: California
City: Sunnyvale
Address: 564 S Murphy Ave
Phone: 4087325465

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