Hurricane Drain
Admitted lying to make a sale of services and did nothing to fix it

Do not use Hurricane Drain in Colorado! Two and half years ago, I called them to clean roots out of my line from my house to the main drain. I was quoted a charge of nearly $300. The plumber who came out stated that if we spent another $300 to elongate the outside riser, the charge for future cleanings would only cost $60.

Last weekend, I had them come out to do it again. I was told it would cost $197.50 for the first hour and $128 each hour after that. When I disputed this, the plumber told me that was impossible. He continued to tell me that "they hire anyone who will pass a drug test" and that the previous plumber lied to us to make the sale. He contacted his foreman to see if there was anything that could be done. I was told that they would do nothing to compensate me for their deception and that "I need to be more careful when hiring people" to do work on my home. I was also told that they now have a decent crew that wouldn't do that again and that I wouldn't find a cheaper rate in town. I made one phone call and found someone to do it for $153.00 no matter how long it took. Obviously, I went with the other company.

If this company was decent, they would have done something to make this right. They admitted they hire liars and, subsequently, thieves. Employees reflect the company, therefore, Hurricane Drain is nothing but a bunch of liars and thieves.

They are a Better Business Bureau company and I plan to also report them to the BBB.

Company: Hurricane Drain
Country: USA
State: Colorado
City: Denver
Address: 800 S. Broadway
Phone: 3037221000

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