Doheny's Water Warehouse
False advertising. No next day delivery ripoff
- 06-07-2007
- 11
On May 30th of 2007 I ordered a pool liner from Doheny's Water Warehouse and asked about the FREE NEXT DAY DELIVERY they have on the page for pool liners. I was told, that only applies to the solid blue liner and only certain sizes. The lady on the phone told me that since it was being sent from the manufacturer I would receive the liner in 7 days.
On the 7th day I called to inquire as to the status of my order and a different lady told me manufacturer orders take 10-14 days and I must have misunderstood the delivery dates when I placed my order. SOOO 1st they are saying I can't read because the ad banner "FREE DELIVERY NEXT DAY HAVE IT TOMORROW" doesn't really mean that... 2nd "your special order will arrive in 7 days" really means 2 weeks (maybe) and last if I wanted to cancel my order I'd have to pay shipping twice and a restocking fee, nice!
If you are in a hurry for your pool needs better shop elsewhere, I will from now on.
Company: Doheny's Water Warehouse
Country: USA
State: Wisconsin
City: Kenosha
Address: 6950 51st Street
Phone: 8663643697