Kohler
Ignoring Uncaring, Kohler, Wisconsin no customer service, poor product, won't contact me ripoff

I purchased a Kohler super flushing toilet. After 1 short week it began to plug up through no fault of my own. I've written to them for months and they haven't done a thing. They sent me email over 2 months ago asking for all the pertinent numbers from inside the tank and since then I've written 3 more emails and have heard nothing from them. I told them that I'd be contacting consumer complaints, BBB and the State's Attorney on 4/16 and that didn't even spur them to action.

I'm a senior, handicapped and paid a lot of money for this waste of extra money. I also cannot afford to have someone come out that I'd have to pay to fix this new toilet. I have to walk down 2 flights of stairs to use my basement old-style toilet that doesn't plug up.

Why is the big companies who think they don't have to pay any attention to their customers?

Company: Kohler
Country: USA
State: Wisconsin
City: Kohler
Site: www.kohler.com

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