Recreational Factory Warehouse
Is a consumer ripoff fraud company that lies to the consumer. South, Carolina

I recantly visited Leisure Bay To inqure about their spas. Rick, the assistant manager assisted me at first, but he seemed to busy with any & every other person who walked thru the door to assest me. Every time I asked a question he either didn't know or wouldn't give me a straight answer.

He told me they "would beat anyones price by $500 guaranted". Well, I've been shopping around so I showed him a price list with size, # of Jets, # of Pumps with Hp rate, features, etc... The story changed Quik. It now was "I had to bring them a brochure". I went to my car and got the brochure then came back to talk to Rick, but he avoided me.

Rick's manager asked if he could assist me. I showed him on my brochure the spa I was intrested in, a 84x84x37 w/2-6.1Hp pumps, 475 gallon tub, 44 jets (w/the expensive spin and pulsating jets), lounge and duel coller massages, with solid mahogony cabnet. He said that they whould beat the price "only on a compatable unit".

The "compatable unit" was a 79x79x31, w/2-5.0Hp pumps, 400 gallon tub, directional jets (the cheaper jet), lounge but no coller massage, and plastic cabinet. Compatable, yea right.

This is were the * gets deep. I was told "Leisure Bay Was the only Spa company to have a 56in. Frame pump and was the biggest and best on the market and is a continues 5Hp". The truth is their pump is distibuted by Water Way and can be purched online or buy any spa dealer. Also, pump frames determin less than 25% of pump proformane. How ever impelers and RPM make the real power, not to mention the most continues Hp in the industry is 3Hp.

Then I was told "Leisure Bay was rated best next to Hot Springs in consumer reports". Where are thies facts? Who dose thies reports? Could it be Leisure Bay?

It gets more rediculios. I was told "Dupont makes Leisure Bays Acrylic". How is that when Dupont sold out to ICI Acrylic's in 1993? I could belive they bought out Duponts supply and found some way to preseve the acrylic for almost 10yrs. But their is one problem with that theory, Dupont never made Granite Acrylic.

It only gets worse. Next, they told me "The tub was backed with the same NASA eneineered materail used on the space shuttle" and "This materail is made from dimonds". My challenge to Leisure Bay is to apply an acetylen torch to the back of the spa and show us how it it can keep from burning up, just like the space shuttle on reentry.

The lies kept rolling in, to many to list. I've tried to list the most impotant Info. You might be asking your self how do I know what I'm talking about. I was fromerly a production manager in spa manufactoring plants now I'm a part time consultant. But don't take my word for it thiers plenty of info on the internet to educate you before you buy.

Scott
Greenville, South Dakota

Company: Recreational Factory Warehouse
Country: USA
State: South Carolina
City: Greer
Address: 308 E. Frontage Rd
Phone: 8648770007

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