WWW Development Inc, Low Priced Pool Supply, Swimming Pools Etc, SwimmingPoolSupply.com
WWW Development, Low Priced Pool Supply, Swimming Pools Etc, SwimmingPoolSupply.com ripoff, failed to process return
- 09-08-2006
- 11
On 06/04, I performed a seach on their website for a replacement heat exchanger for my Hayward pool heater. Two parts with the exact same description appeared. I contacted Aaron and determined that part 6220-92 @ $209.95 was the correct part. When the part arrived, it was not the correct part for my heater. I made a good faith attempt to exchange for the correct part but was told all sales were final. After I had explained to Nick that I talked to Aaron, they offered to exchange the part and gave me an RGA number. I sent the package back at my expense of $18 and ordered part 6220-93 on 6/29 @ $273.95. On 8/1, I confirmed via tracking number that the part I returned was received by the warehouse. I contacted Aaron regarding my refund and was told he would get back to me. On 9/08, I still have not received a refund and called back. I spoke to Nick who stated that he needed to research my return and get back to me, but would not offer any ETA on when he would call back. I feel their advertising and business practices are deceptive and I should receive full refund in the amount of $209.95 for the unused part I returned.
Company: WWW Development Inc, Low Priced Pool Supply, Swimming Pools Etc, SwimmingPoolSupply.com
Country: USA
State: California
City: Rancho Cordova
Address: 3667 Omec Park Dr. Ste. 1
Phone: 8604607665