American Home Shield
Rude representatives, cheapest contractors sent, repairs denied as incorrectly installed

American Home Shield are the experts in how to provide absolutely zero customer service. Their "customer representatives" — ironic since that's the last thing they are — are not trained in helping their customers in any way. They are extremely rude, unhelpful, and confrontational. For example, you will hit a wall if you ever try to change the company who was sent out to service you. They pick the cheapest and crappiest companies to do the work. Or, if they claim that something is not covered because it was "installed incorrectly" — even if it came that way with a new house that you bought — you're stuck.

AHS is not worth a penny. The only reason they can stay in business is cause they have a self-serving relationship with real estate agents that require them to buy warranties for every house that they sell.

Avoid them at all costs. We're canceling our policy.

No name
Dallas, Texas

Company: American Home Shield
Country: USA
State: Texas
City: Dallas
Phone: 8007764663

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