NC Furniture Buy Direct
Ripoff, dishonest, scammed, breech of contract, poor treatment of customers ncfurniturebuydirect.com

On April 17th ordered and paid for in full a set of furniture. On June 27th called to find out what happened No-call or contact from them. Told must wait full 12 weeks that is the promise date.

Recalled on July 18th now 13 weeks. Order now in the hands of a "Special Customer Rep" Sheryl.informed furniture now in phase 2 will be in prodution soon. She would call us when she heard something but expect about 2 week wait.

August 1st, 2nd, and 3rd I called her only to be put on hold fo 30 minutes and then put in voice mail-no return call.

Contacted Visa company to complain of no delivery. They informed me that a complaint needed to be filed within 12 weeks of charge. Noting they could do. Nice little scam going on demand payment now and promise goods after they know Visa can't touch them.

Then on week 17 she informed my husband the furniture we ordered was no longer available. We asked for a refund and was told a 30% Fee for cancelling would be charged. We said they breeched the contract not us we want 100%. She informed me 10 business days we would get the money back in our account. NO MONEY still.

I then put in another order since it was not looking like we were going to get our money back. The company informed me that it was available right away. That was September 13 and now they say it will be another 10 weeks. The rip off continues 5 and 1/2 months after paid in full.

Company: NC Furniture Buy Direct
Country: USA
State: North Carolina
City: High Point
Address: 305 N Main Street
Phone: 8889120400

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