American Standard
Ripoff Toilet Repair Kit 5 year warranty lasts only 3 months Piscataway

I own 2 rental homes. I replaced the toilet valves (4 total) with American Standard SmartValve 2000 repair kit. I paid extra money for these super quite units. The package says 5 year warranty. I wanted my tenants to enjoy quite use with no problems.

About 3 months after replacing them both my tenants complained they were making a high pitched noise. After investigation I fixed the problem by buying new replacement seals for the valves. The seals were making noise because they never totally shut off the water. I thought it was a fluke. However, I am now replacing the seals about every 2-3 months in both houses. I dread having to replace all four units again with some other brand.

I have not approached American Standard because it's not worth my time and extra hassle. I just thought I was buying the best I could find and it turns out SmartValve is fundamentally flawed!!!
Houses.

Company: American Standard
Country: USA
Site: americanstandard-us.com

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