Sears home repair service
Counter Top Estimate Reduced After Declining Initial Discount, Price Gouging Alleged

We contacted Sears Home Repair to provide an estimate for Kitchen Counter Tops. The representative came out, and was very professional. He then provided his estimate, and offer a discount if we agreed to get started that day. We declined. He then asked %u201Cdid we receive any other estimates? %u201D We answered %u201Cyes%u201D. He then wanted to know%u201D how did his estimate compare to the other we received%u201D? Sears was twice as expensive as 2 estimates we received, and 3 times higher than a 3rd estimate. A few days later, Sears contacted us again, and asked %u201Cif we decided to let Sears do the work%u201D? We answered%u201D No.%u201D Then the Sears caller claimed %u201CGood News we can discount the price lower than before%u201D. Of course, by now, the original representative had already informed Sears that their price was too high, now they are making an attempt to provide reasonable prices. I now say to Sears %u201Ctoo little, too late%u201D you should give your best prices, offer, and deals first. Sears should not attempt to price gouge, and then reduce the price when they already know it%u2019s too high.

Company: Sears home repair service
Country: USA

  <     >