Best Buy
Fraud Practice and poor response from 100 Best Buy

Dear Team,

I had paid Rs 699 to 100 bestbuy (and thus obtained 699 points as credit) while entering a contest in the first week of April. I was told that 100% of the money will be back in the form of credit points which we can use for buying other products.

Now when I am trying to buy using my credits, the website (and system) is not allowing me to use 100% of the credit as promised and is allowing only 50% of the credit to be used.

I had complained the same to your customer care executive Sharmistha who promised to get me delivered the 16GB pendrive that I had mentioned her I had wanted to buy.

Http://www.100bestbuy.com/product/electronics/pen-drive/kingston-data-traveler-se9-16-gb - (metallic-silver)/68770/

On one hand you people are charging exorbitant amount as shipping charges which no other e-commerce site charges. And then you deploy unfair means of not allwoing to fully use the credit points to buy things. Its sheer cheating consumers and I would want the pendrive to be delivered to the address registered.

Talked to Sharmistha

Ref Number of the complaint given: 21090377

Thanks

Sharique
8981241277

Company: Best Buy
Country: USA

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