Jiffy Lube
Rip off

I've been to a branch a few times for oil change ($39) for the free car wash. I thought that was a good deal. On the 2nd and 3rd visit, i noticed they started showing more problems that needed to be fixed. For those who don't know engines and cars, you will tend to believe what they say and the costs add up before you know it. Prices are jacked up. The oil stabilizer costs $29 but it's only $19 at canadian tire.

They checked the battery and showed me that it needed to be changed with warnings of dire consequences if not done right away. They added they could give me a good deal. I asked for second opinion from another shop the next day. They tested the battery (for FREE!) and said it was still good even if they could have said i should get a new one because i was already willing to buy it from them and pay additional for installation.

Bad customer service of someone there at jiffy lube who just rattled off everything wrong with our vehicle. I have only liked one person there who was patient enough to explain things to me and didn't seem to be after my money. Seemed trustworthy. But at other times, i felt ripped off.

My advice to those who go there for oil change is stick to oil change and get the free car wash, then go somewhere else for other services they tell you to have on your car.

Company: Jiffy Lube
Country: USA

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