Sprint
Sprint LIES to Customer - customer service

I cannot believe the amount of lies that that the sales person said and customer service. They did not mention to me that the 1st bill would be 2 months worth. 539.83. Then a 4th activation fee was added. I requested a paper bill and they didn't send me a bill. I got a email telling me that this was not the bill but that it would be sent. Never got it until I called the company. I complainted about the 1st bill they said that this happens a lot. Then i had to fight to get the 4th activation off the bill. Being that now 489. Dollars later and they lied about other things that with the bill. BEWARE!!! Of the nice sales person. I can't pay in one shot i was told to wait until after my due date for an arrangement by 2 different agents and days later I call to make my payment arrangement to get told that I had to have my account open for 90 days before getting an arrangement make. Supervisor finally approved it. So many lies for such a large company i so upset. I will never recommend Sprint watch out for the lies.

Company: Sprint
Country: USA

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