Geek Squad Best Buy
Service

I formerly published regarding UBS locations no longer working and getting it to Bestbuy, Geek Team for support, where thought I had been educated did not have Black-Tie. (I named the organization to become informed one of the most equipment is secure or even the first-year, but next, costly so they really would not restore it.)

Visited choose pc up-to be informed "the UBS locations are not performing". I told them that's why I introduced it in, however the "broker" -when getting it in-stated it had been a disease that was the main reason 2 of the 3 locations were not working. He explained they'd do checking and had me signal a document these werenot accountable easily dropped all information, or I really could spend to possess everything backed up. I closed the document and he explained, "it probably will not remove all info, but that's in case."

After I returned to choose the pc up advised the locations were not operating, "they clear it all-up as well as place Microsoft Security Necessities onto it"! (it had been currently onto it after I introduced it in.). After I told him-the Supervisor who had been assisting me "with 30 years experience", concerning the organization not providing me a restoration about the black-tie, "since the first-year there's uncommon the equipment breaks, however the second-year wouldn't be cost effective to buy it because of the value boost, I had been first informed I had been laying, after which stated, "it is your problem, you ought to have bought a two-year in the place of a-one year guarantee." It transpired slope from there not hearing me, shouting at me. I eventually asked for that pc, after again informing me they did not actually examine the Hardware slots, but might do this and might eliminate all my info. I again informed him the "broker" explained these were likely to do-it, and thought it'd been completed, and he explained, "you will find no records compared to that".

I told him I'd be forwarding a complain towards the Customers Protest, and his reaction?"I really could care less!"

Company: Geek Squad Best Buy
Country: USA
State: Michigan
City: Flint

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